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30 Day Returns

We want to ensure you receive exactly what you expect when you place your order; if, however, you are not 100% satisfied with your order, we offer the opportunity for exchanging the item(s) for another of the same item(s) or another of the same price within 30 days of your receipt of your order for no additional charges within the UK. International customers will be charged £20.00 for shipping and handling. Second-time exchanges are subject to authorization by Revoni Ltd. before being accepted.

Items clearly damaged as part of the manufacturing process will be gladly exchanged; items that have sustained clear abuse or damage by the customer are ineligible for exchange or refund. We will work with you to ensure you receive the item that you ordered exactly as you want it. 

After 30 days we assume you are happy with your purchase and do not accept any exchanges or refunds.

Include your reason for the exchange or return as well as ALL of the original packaging with your order. All original packaging must be returned along with the item; if it is not, the exchange may be considered null and void. Please specify whether it is an exchange or a return on the packing slip or, if you do not have the packing slip, a separate sheet of paper packaged with the rest of the original packaging and the item to be exchanged or returned.

Send your exchange or return to:
Revoni
c/o Exchanges
105 Eade Road
London N4 1TJ

For the safety of your order please send any exchanges with a tracking number and insurance. The responsibility of any and all exchanges rests solely with the buyer; Revoni does not accept responsibility for items that are not returned due to improper packaging and insurance. Please expect returns/exchanges to take up to five days to turnaround due to shipping times, etc. 

Should you have any questions regarding our policies feel free to contact us by calling 0208 800 5110 or click on the "Live Help" link to chat in with one of our representatives. We are more than happy to work with our customers to ensure you receive exactly what you expect and make any exchange or return processes as simple as possible. We're 100% committed to your 100% satisfaction.

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